Frequently Asked Questions
Leasing Questions
No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to ensure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one-half hour before closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.
Our apartment homes are priced individually based on the amenities and features.
Application fees are $45 per person 18 and older occupying the apartment. You may pay these online by credit card or in our office with a money order or cashier’s check. All application fees are nonrefundable.
Start your application online. You may also apply in the office.
There is a monthly utility fee for water, sewer, and trash. Residents are responsible for gas and electric bills. These are sub-metered, and the bills that arrive to you directly are your actual usage.
The security deposit will vary but start at $500. Please get in touch with the office for up-to-date information.
Rent is always due on the first, and a $50 late fee is assessed on the 6th of every month (Sundays and holidays are not exempt). If rent is still delinquent as of the 11th, an additional $75 late fee is assessed.
You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.
Up to 2 pets, cats or dogs, are allowed. Please view our full pet policy to learn more!
Resident Questions
Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee is two times the rent amount. Please ensure you reference your signed lease agreement and confirm policies with your Property Manager, as there could be unique circumstances.
Service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please get in touch with the property manager as soon as possible in this situation. You must provide written notice and a copy of your military orders.
Please let our office know if you love our apartments and want to refer a friend! We offer resident referral programs throughout the year and would love for your friends and family to join our community.
You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if enrolled in our online services.
If someone is temporarily staying with you, please let the office know so we can accommodate parking. If someone is permanently moving in, they must fill out an application to be added to your lease agreement.
We require a 60-day written notice, which you are responsible for, before moving out. If you need to move out at the end of your lease term, please remember to come in 60 days before the lease expires to provide your written notice.
Yes, there are cable companies that service this area. You can ask our leasing office for more deals from our local XFinity representative!
No grills are permitted within the community.
If you are locked out during business hours, you can come to the office to be let back in your apartment. Please do not call emergency maintenance. You must contact a locksmith if you are locked out after regular business hours.
If you have lost your keys, you may have new keys made at our office during business hours for a small fee.
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Our team is always ready to answer your questions.
Testimonials
Been living here for almost 2 years now and have really only had a few minor issues (anywhere you live will) The office staff are super friendly and helpful. Rent is reasonably priced. The gym and pool are well kept and clean. The apartments themselves are huge compared to other complexes
- Google Review
A very pet-friendly community, they have a huge 2-acre fenced in dog park that is so convenient for my dog! They have a brand new weight room, cardio room and a sauna that I have access to 24/7. The office staff are very polite and make the community events so fun. The maintenance is available 24/7 and are so quick to respond. Overall I’d give this place a 10/10.
- Google Review
Absolutely loved living here, super nice people all around, the office staff were always so friendly and kind, the buildings themselves were super nice and all in all just an amazing place to live at!
- Google Review
Fountian pointe was the only one who handled business
- Facebook Review
Due to work, I have lived in many different apartment complexes and I can honestly say Fountain Pointe is my favorite by a long shot. The complex is gorgeous and has many amenities that other complexes don
- Apartment Ratings Review
Wow I was able to move in with no problem. I love it!!!
- Google Review
Fountain Pointe Apartments in Grand Blanc is a great place to live! Especially if you have a dog! Very pet friendly and they have a huge dog park area that is open and free to all residents! Property is always well maintained and manicured, which is always a plus. Plus a great pool area to utilize during the summer months too!
- Google Review
Living at Fountain Pointe has been an absolute delight. From the moment I stepped into my apartment, I knew I made the right choice. The amenities are top-notch, the location is convenient, and the atmosphere is serene. The management team is always attentive and responsive to any needs or concerns. I couldn't be happier with my decision to call Fountain Pointe home. The staff is always at their best and respond quickly to every call or email!
- Google Review
The Landings of Fountain Pointe is a great place to live, quiet and perfect for ones with littles. My two toddlers enjoy the park, and our two pups love the dog park! The office staff is always hosting little get togethers for the community, and its always free! Overall a great property to live at!
- Google Review
I’ve lived here for almost a decade and have enjoyed my time here. The staff is always helpful and friendly and maintenance is very quick to fix issues.
- Apartments.com Review